Frequently asked questions

Absolutely! We understand the importance of a seamless travel experience. Therefore, we’re delighted to offer private transportation options that can take you directly to your villa. Feel free to discuss your transportation preferences with us during the booking process, and we will ensure everything is arranged to your satisfaction.

Our villas are equipped with a variety of premium amenities to enhance your stay. Common features include private swimming pools, fully equipped kitchens for those who love to cook, high-speed Wi-Fi to keep you connected, air conditioning to ensure your comfort, and exquisite outdoor spaces where you can relax and enjoy the view. Please note that amenities can vary from one villa to another, so we recommend reviewing the specific details listed for each property to find the one that best suits your needs. Should you have any question, please do not hesitate to contact us.

Comfort throughout the year is a priority in our villas. While amenities do vary by property, most of our villas are equipped with heating systems for the cooler months and air conditioning for the warmer seasons. We invite you to check the listings for each villa to confirm the specific amenities provided.

Connectivity is key, which is why all our villas offer high-speed internet access to keep you connected during your stay. While telephone service is not available in all villas, we encourage guests to use internet-based communication services.

Indeed, to make your stay as enjoyable and hassle-free as possible, we offer a range of additional services, including housekeeping, private chefs, and concierge services. These services can be requested at the time of booking or anytime before your stay begins. Please be aware that additional fees may apply, but these services are well worth the investment for the convenience and enhanced experience they provide.

We understand that pets are part of the family, but our current policy does not allow pets in the villas. We hope this does not inconvenience you and that you will still choose to stay with us.

Yes, to fully immerse yourself in the luxury villa experience, we require a minimum stay of 3 nights and 4 days. This duration allows you to fully enjoy the amenities and surroundings of your chosen villa.

Transparency is key to us. All taxes, including VAT and tourist taxes, are included in the final price. There are no hidden fees, so you can book with confidence knowing exactly what the cost will be. The only additional tax will be tourist tax required by the government.

Flexibility is important, and we aim to accommodate changes whenever possible. However, cancellation and modification policies may vary between villas. We recommend reviewing the specific terms of your booking or contract for detailed information on possible options.

Absolutely! Almost all our villas are strategically located to ensure you have convenient access to shops, restaurants, and drugstores, allowing you to enjoy both the tranquility of your private villa and the convenience of nearby amenities. Kindly be aware that Cà Gallio, nestled in the heart of a picturesque Italian village, enjoys a tranquil setting away from the commercial areas. While this serene location means that shops are not immediately nearby, we are pleased to offer a personalized grocery stocking service for your convenience. Upon request, we will carefully select and deliver fresh food directly to your fridge, tailored to meet your specific dietary needs and preferences.